I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 2-3 days. Tracking numbers will be updated as soon as USPS has SHIPPED your order. If you don't have a tracking number after 7 business please email us at email@example.com.
I am not in love with my order, can it be returned? What if there is an issue?
We give you 30 days to send it back to us for a shop credit or exchange for another size if available. You must ship it back at your own expense, once we have received the product we will credit you the full amount of your original purchase (shipping not included). Please Include a name and order number on the returned parcels. Any other questions regarding your return please email us at firstname.lastname@example.org. Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a shop credit.
Can I cancel my order?
Unfortunately we are unable to modify or cancel your order once it has been placed.
I have entered an incorrect address what do I do now?
Please immediately email us at email@example.com
How long does shipping take?
Arrival time is an estimate and unfortunately, cannot be guaranteed. Each customer will be provided with a tracking number via email, allowing you to follow the progress of your package.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to make you feel and look beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.